Delivery Details

PrivyToys.com Delivery Options

UK : Royal Mail Tracked 48

3.99 Or FREE if you spend over 20.00

UK : Royal Mail Tracked 24

7.99 Or FREE if you spend over 90.00

UK : Special Delivery (1 Day Guarantee)

19.99 Or FREE if you spend over 200.00

International : The Republic Of Ireland (3-5 Days Delivery)

8.99 Or FREE if you spend over 80.00

World Wide

Please email for price, there are some countries we do not deliver to, but places like Canada, Australia, South Africa are similar to the USA pricing offer and should fall into the same, or very similar category

Please note we use a mix of Royal Mail and sometimes alternative carriers, depending on the parcels weight or the country of destination; for the UK mostly Royal Mail. The delivery time scales quoted above are Royal Mails UK promised delivery schedule, not our own. However over 90% of the time Royal Mail meets their schedules. There are some areas of the country where you may fall into the 10% slight delay area, above the quoted schedule.

Dispatch (when?)

All orders that are taken before 5pm on a Monday-Friday (This excludes Bank holidays disruption) are normally dispatched the same day. Orders that are placed after 3pm or on a bank holiday or weekend; items are dispatched the next working day.

 Orders that are placed after 5pm on a Monday-Friday (Again this excludes Bank Holiday disruption) are dispatched the next following day.

Orders that are placed over the weekend (Again this excludes Bank Holiday Disruption) are dispatched before 5pm the next following working day.

Packaging/Parcels

All our packaging/Parcels come in plain mailing bags or wrapped discreetly in an alternative wrap for your discretion.  Parcels are delivered to your door, and should you be out when your item is delivered Royal Mail or your carrier will usually leave a card detailing where to collect your item, Normally your local office or collection depot, if you have picked a track item delivery, this No can be entered into the Royal Mail tracking system at https://www.royalmail.com/track-your-item  Simply enter your tracking No into the box and the information you need will be displayed. If you are ordering a heavy or larger item, or are from an external source to the UK; then a carrier may be used, Such as DHL, Fed X, or UPS, but most carriers now have tracking and you will be given this.

Please note; once items are handed over to Royal Mail or the carrier, they become the rightful property of that company, and once handed over we cannot after that point be liable for any missing item/s; if your item goes missing in transit, in the first instance you need to make your claim with that company, we will of course assist with any proof of posting etc that we hold on file, to validate your claim.

Billing and Addressing

Discreet billing, the name on your credit card will not show the name PrivyToys.com or on your packaging. You will be billed, or our name will appear on packaging as ibuying.co.uk any return address labelling or suchlike will also appear as ibuying.co.uk   your privacy is always taken as a priority consideration.

Late Deliveries

If your order is or has not arrived within the normal time frame scheduled, please 1st contact the Royal mail tracking site, or carrier; this will tell you normally where your parcel is, or for further help, e-mail us or contact us, and we will do our best to help with the problem.

Order to be Returned

Please go to our returns section for returning any item.

 

UK
Royal Mail Tracked 48
FREE
On Orders Over 20.00

Normally
3.99
UK
Royal Mail Tracked 24
FREE
On Orders Over 90.00

Normally
7.99
UK
Special Delivery
FREE
On Orders Over 200.00

1 Day Guarantee


Normally
19.99
International
The Republic Of Ireland
FREE
On Orders Over 80.00

3-5 Days Delivery


Normally
8.99

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